Case Study for Unified Communication and Collaboration at IBM
A case study for IBM's internal usage of unified communication and collaboration has been published. Key benefits include:
A similar case study on General Electric was published last year.
Higher productivity due to faster, easier collaboration and decision making; estimated savings of US$16.5 million per year in reduced phone costs from use of instant messaging (see body copy); estimated savings of US$97 million per year in travel costs from use of Web conferencing (see body copy); open standards-based platform runs on alternatives to Microsoft® Windows® for potential cost savings on unified communications and collaboration
A similar case study on General Electric was published last year.
