Chris Pepin

Your business can implement all the latest technology, but it won’t make a difference if your employees don’t actually use it. To truly benefit from technology, you also need to create a culture of innovation. New employees in the workforce might readily embrace—and even expect—social networking tools on the job, but not everyone knows where to begin. Company leaders can set an example by embracing collaborative technology. It’s also important to solicit feedback from your employees on what tools are most effective for them. And training employees to use newer capabilities, such as blogs and wikis, can help them share information and contribute to the organization’s knowledge base.